Quality Assurance

Solo Services Group is accredited and certified to the Quality Management System ISO 9001


Our Growth will depend on you being a satisfied customer today

Which is why our unique and easy to use reporting system ensure the delivery of quality cleaning and Integrated services to your establishment.Our superior and user friendly communication tools guarantee That we will always know and meet your expectations

Site Transmissions
These are used and issued by our cleaners and area managers to transmit messages to client and our head office, including memo’s, confirmations, job orders, site reports, sales quotes and work instructions. The system is a web based and can be accessed online.

Inspection Reports
The client and site operator together with regional centre QA staff will inspect your premises to ensure that Solo standards are being achieved at all times. The evaluation report is designed and scheduled to give the client an opportunity to evaluate and assess our service.

Quality Assurance Manuals  
This easy to use operational manual is issued at the commencement of each contract. Client’s will have one reference point for all reports and correspondence. It also includes a photo survey for easy reference.

Quality Assurance